WESTERN UNION

9. WESTERN UNION

Western Union is another incredibly well-known and popular money transfer system, especially in the United States. It is very similar to MoneyGram in several ways. Like MoneyGram, Western Union, too, has operations in over 200 different countries; however, they beat out MoneyGram on locations, boasting a huge 550,000 locations around the globe.

They also provide the same or next day delivery of transfers to most recipients, depending on which country someone is sending money to. However, unlike MoneyGram, Western Union charges extra for this rush delivery; it is not standard practice.

Western Union is also known for having quite expensive rates, as well. Sometimes, the transfer fees are no more than five dollars, depending on the amount of money being sent, but the inflation rate for the exchange rate can be over 6%.

The advantages of using Western Union, though, can potentially outweigh the disadvantages if you need to send money to a rather obscure country. Furthermore, because of the abundance of locations and the option to pick up money in person rather than via a bank transfer, Western Union is the only viable option for some people, even if they do balk at the lofty fees. Perhaps that’s why it has a 3.5 out of 5 stars rating.

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2.4 based on 5 reviews

5 thoughts on “WESTERN UNION

  1. Western Union is known for not offering the best customer services to their clients. Their customer agents are not professional and very impatient. They do not take liability for loss or damage even if the error lies on their agents’ mistakes. In case of money transfer issues they often play the blame game between banks and hold the clients money.

    • Their online platform experiences frequent issues with the app becoming inactive hence services cannot be accessed. This is frustrating for customers as they are not able to transact in any way especially in cases of emergency until the issue is fixed which takes several days.

      • Their payment services take much longer especially when dealing with first time clients who have not yet registered with them. This causes inconveniences to the receiver clients as the payment cannot be done in less than 24 hours. The client’s money is put on hold and their services are slow.

        • Western union services are convenient since they can be used by people in remote areas considering they have offices all over the world. They have established numerous offices even in the local areas hence it is possible to send money to a person in remote places and they will receive it.

          • Western union services are horrible. They have a tendency of blocking their customers especially when the complaints are too much. When there is an issue with the money transfers or a customer has had loss of money through their system, instead of helping them they block your account.

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